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Five Musts For Delivering ‘Legendary’ Customer Care On Social Channels

by Reputation Specialist | Jul 30, 2021 | Reputation Management

According to a Forbes article, by 2020, customer experience is expected to become the most important way for brands to differentiate themselves in a crowded market, according to Walker’s “Customers 2020: A Progress Report.” Considering this trend and the fact that...

The Age Of Online Reputation Management: How Consumers Now Govern Brands

by Reputation Specialist | Jul 26, 2021 | Reputation Management

According to a Forbes article, what do Rolex, Lego and Hallmark have in common? According to 2017 data from the Reputation Industry, they’re three of the five most reputable companies in America. Their placement is a combination of nostalgia, corporate...

Why Reputation Management Should Play a Role in Your Marketing Plan

by Reputation Specialist | Jul 19, 2021 | Reputation Management

Many startups will focus on marketing and product development, but savvy entrepreneurs and small businesses often knowing just how important reputation is as well. Regardless of size, a company that understands this early on will experience less friction with their...

Reputation Management Tips For Small Businesses

by Reputation Specialist | Jul 7, 2021 | Reputation Management

Does your business have a reputation strategy? If you think that only large brands need to worry about their reputation, you’re mistaken. Today, businesses of all sizes must be concerned about what their customers are saying about them. Whether you have a...

5 Helpful Online Reputation Management Tips For Businesses

by Reputation Specialist | Jul 2, 2021 | Reputation Management

According to a ReadWrite blog post, ORM has the capability to break or make a business. If there are negative reviews that show up against your brand then your company can be in big trouble. However, no one wants this hence reputation management can sincerely help in...

Managing Your Organization’s Reputation — Why it Matters

by Reputation Specialist | Jun 30, 2021 | Reputation Management

Patty P. Tehrani, Esq., is an experienced compliance attorney and has nearly 20 years’ experience in compliance including senior in-house roles at top financial institutions, authoring articles and blogs, and compliance consulting engagements. She has created a series...
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