by Reputation Specialist | Jul 17, 2020 | Reputation Management
According to B2C, Character is who you are. Reputation is who other people think you are. For all the effort and attention that we give to character, it’s reputation that really matters, especially in the business world. And that is why reputation management exists....
by Reputation Specialist | Jul 15, 2020 | Online Reputation
According to a G2Crowd article: Years ago, your company would be fine with a simple website and email address for customer support. Now, consumers’ tech habits have gone multichannel (and omnichannel), and our marketing has had to adapt accordingly. Your team likely...
by Reputation Specialist | Jul 13, 2020 | Online Reputation
What do Rolex, Lego and Hallmark have in common? According to 2017 data from the Reputation Industry, they’re three of the five most reputable companies in America. Their placement is a combination of nostalgia, corporate responsibility and a willingness to...
by Reputation Specialist | Jul 10, 2020 | Reputation Management
According to a Customer Think article, For businesses all across the globe, the internet is seen as a great equalizer. It’s a sales and marketing channel where size doesn’t matter, and where just about anyone can compete for the attention of a nearly limitless...
by Reputation Specialist | Jul 8, 2020 | Reputation Management
According to Forbes, Old customer service advice warns a happy customer will only tell a couple of people about their pleasant experience with your company, but an angry customer will tell nearly a dozen. This adage is still true but, from my perspective, the internet...
